Delivery and Return information
Delivery Cost |
£7.99 Free return postage label for posting the device back to us through any UK post office or post box at the end of your hire |
Next Day Delivery (Need Tomorrow?) |
We don’t charge extra for Next Working day delivery. We automatically send orders received late (EG: 2 days or less before the start date) through Next Working Day delivery service.
If you order before 3PM U.K time(Monday to Friday, excluding public holidays and Sundays) and your start of date is the next working day, the device would be dispatched through a “Next Working” day Delivery service (no extra charge). Just select your start date, place your order and it would be dispatched to arrive there by the next working day. You don’t need to select next day delivery or chose a special delivery option, we do this as our standard way of delivering packages to clients. |
How long does it take to deliver |
If you place your order over 3 days in advance: We would aim to get the package delivered on the date you provided as your start of hire date.
If you order 1 to 2 working day in advance: The device will be dispatched through a Next Working Day delivery service so that it arrives on your start of hire date. Our last dispatch time is Email us info@pocketwifihire.com if you have any questions |
What if I’m only spending 1 night at my first address |
It doesn’t matter how long/number of days you would be spending at your accommodation, we always aim to have the package arrive at your accommodation 1 day before you arrive there (customers that order 3 working days or more in advance).If you order less than 3 working days before your start of hire date, we would still aim to get your package to your delivery address by the start of your hire(start of hire date you selected) possibly through a next working day delivery service (this is done as standard, you don’t need to pay extra) using Royal mail service. Our last dispatch (3PM Mon-Fri, 10AM Saturdays) |
Where can you deliver to? |
The package can be delivered to “Any”(Yes Any) delivery address in the United Kingdom (it does not matter if its a house, apartment, hostel, B&B or even an office) |
How do I return the device? |
The package includes a FREE courtesy return label (already paid by us) for posting the device back to us just by dropping it at any of the over 10,000 UK post office.
Find your nearest post office: https://www.postoffice.co.uk/branch-finder |
Do I Sign? |
Where possible a signature is obtained by the postman/woman delivering the package to your address. Any one at the address can sign for it. |
What if I’m not in? |
If your address is a hotel, it would be delivered to the reception or concierge desk of the hotel So you need to ask them for a package delivered under your name.
you are not at the property to accept the package, the delivery company would pass a leaflet through your door with instructions on how to pickup the package from your local Royal mail office (normally a walking distance). Email us info@pocketwifihire.com if you have any questions |